Next Generation 9-1-1 End-to-End Testing
Building Confidence Before Going Live
When a 9-1-1 call fails, the impact is measured in lives.
Across Canada, a profound transformation is reshaping how citizens reach help. The transformation to Next Generation 9-1-1 (NG9-1-1) is more than a technical upgrade, but rather a complete restructuring of emergency communications for a mobile, data-driven world.
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For public safety professionals, this transformation is both exciting and daunting. The potential is extraordinary, but so are the risks of getting it wrong.
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When a 9-1-1 call fails, the impact is measured not in minutes or megabytes, but in lives. That truth drives a simple but powerful principle behind NG9-1-1’s implementation: nothing goes live until it’s proven to work. Testing for Next Generation 9-1-1 systems isn’t a mere formality - it’s the foundation of public confidence in our emergency response systems.
ILEC NG9-1-1 Readiness
Experienced technical resources prepared to assist ILEC's with ESInet/NGCS readiness and developing Credentialing Authority processes
NG9-1-1 Deployment
NG9-1-1 infrastructure deployment, performance testing, and 24/7 maintenance
PSAP NG9-1-1 Readiness
Pre and post NG9-1-1 deployment advisory and consultation to ensure success
Verification Services
9-1-1 call testing, configuration verification and readiness audits
Next Generation 9-1-1 Testing where it matters most.
Every jurisdiction and stakeholder is at a different stage in their migration journey. COMsolve tailors testing strategies to your specific operational needs - supporting readiness validation, onboarding, and functional performance.
Whether you’re testing early integrations or validating final readiness, ensure your systems and processes are ready before you go live.
ESInet and Core Services Integration
Validate end-to-end network routing and protocol compliance.
CHS and PSAP Functionality
Confirm correct operation of call handling, location delivery, and media transfer.
Location Verification Testing
GIS and dispatch interface
testing.
Interoperability Testing
Ensure seamless communication between diverse vendor systems and platforms.
Load and Stress Scenarios
Measure performance under high call volumes and degraded conditions.
Replicable Testing Environment
Test in a real-world, replicable environment, with realistic scenarios and conditions
Why Choose COMsolve?
When every second counts, your Next Generation 9-1-1 systems must perform with accuracy and reliability.
To help PSAPs achieve that level of readiness, COMsolve has developed a dedicated NG9-1-1 testing lab designed to confirm data delivery, device functionality, and service performance under real-world conditions.
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We have supported PSAPs and carriers across Canada, tailoring sessions to specific configurations and timelines.
