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Professional Services

As the telecom arena changes and technological developments continue, so do the policies and regulations.

 

We stay up to date with ISED Canada and CRTC policies regarding the Canadian telecom industry, activities under the auspices of the Canadian Interconnection Committee (CISC), and activities by standard development bodies.

Technological Solutions

Gain insight on new technology solutions such as STIR/SHAKEN, 5G wireless, Next Generation 9-1-1, Operational Support Systems, business process automations, and future regulatory & industry framework policy directions of leading-edge tech solutions.

Operational Matters

We offer in-depth consultation regarding operational matters including mandated interconnection, access, mandated resale, roaming, routing and port processes.

Telecom Policy & Numbering

Stay up to date on the latest telecom policy matters including issues such as call blocking, numbering, and spectrum issues.

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On-Call Support Services

Network issues don't always occur during scheduled service windows.

COMsolve provides on-call technical support designed to give organizations rapid access to technical assistance when network problems or emergencies arise.

 

Our dedicated team ensures assistance is readily available whenever and wherever you need it, ensuring seamless network operation and peace of mind for your business. Help is just a phone call or click away.

24-Hour Communication

24-hour monitored phone, email, and ticketing system to reach a live agent with bilingual support.

Technician Stand-By

Access to an on-call technician ready to assist with urgent technical issues and emergencies.

Rapid Automatic Escalation

Automatic escalation and selection of the appropriate technical response help reduce downtime and accelerate resolution.

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